Remote Exams Operations Assistant

Crimson Academies; Central (LA); Hybrid; USD 32,000 - 46,000; Full time

Job summary

Crimson Academies is seeking a careful, organized Junior Exams Associate to support AP, IGCSE, and A-Level examination administration. You will work with the Exams Operations team to maintain student records, trackers, and communications, learning the end-to-end process under senior guidance.

This entry-level position offers structured training and opportunities to develop specialist knowledge of international examinations while working remotely with a stable internet setup.

Qualifications

• Strong attention to detail and commitment to accuracy.
• Excellent command of the English language, both written and spoken.
• Confidence using spreadsheets and shared documents.
• Strong organisational and time-management skills.
• Ability to follow detailed instructions and established processes.
• Clear and professional communication.
• Willingness to ask questions and escalation issues when necessary.
• Ability to handle student information with care and confidentiality.
• A reliable remote-working setup and stable internet connection.

Responsibilities

• Collect student subject selections and registration information.
• Enter and update student data in examination trackers and internal systems.
• Check records for missing or inconsistent information using provided checklists.
• Follow up on missing details under the guidance of senior team members.
• Prepare registration data for review before it is submitted to examination boards.
• Record amendments, withdrawals, and other changes accurately.
• Escalate errors, unusual requests, and deadline risks to the Senior Exams Operations Associate.
• Maintain accurate spreadsheets, shared folders, trackers, and student records.
• Organise examination documents using established naming and filing conventions.
• Keep internal records aligned across different systems.
• Complete routine accuracy checks and flag discrepancies.
• Help ensure required documentation is collected before internal deadlines.
• Prepare and send routine communications using approved templates.
• Respond to straightforward questions about examination dates, required documents, payments, and procedures.
• Help students and parents understand the next steps they need to complete.
• Keep a clear record of queries and follow-ups.
• Refer complex, sensitive, or unusual questions to a senior team member.
• Help prepare and distribute examination timetables.
• Update trackers with examination dates, times, formats, and locations.
• Collect information required for online and offline examination arrangements.
• Help identify potential timetable clashes or missing logistical details.
• Support communication with campuses and external examination centres under senior guidance.
• Update invoice and payment trackers.
• Match payment information with student registration records.
• Send routine payment reminders according to agreed instructions.
• Respond to basic invoice-related queries using approved guidance.
• Escalate discrepancies, disputed charges, and complex payment cases.
• Maintain records of approved access arrangements and special consideration requests.
• Collect supporting documents and track missing information.
• Monitor internal deadlines and send routine reminders.
• Prepare information for review by senior and academic team members.
• Escalate questions about eligibility or examination-board requirements.
• Help organise and distribute examination results.
• Update results and certificate trackers.
• Support the collection and recording of routine result queries.
• Maintain accurate post-exam documentation.
• Assist with certificate administration and delivery records.

Skills

Attention to detail

English proficiency

Spreadsheets

Organizational skills

Time management

Following processes

Communication

Confidentiality

Remote-ready setup

Tools

Spreadsheets

Tracking systems

Job description

Crimson Academies is seeking a careful, organized Junior Exams Associate to support AP, IGCSE, and A-Level examination administration. You will work with the Exams Operations team to maintain student records, trackers, and communications, learning the end-to-end process under senior guidance.

This entry-level position offers structured training and opportunities to develop specialist knowledge of international examinations while working remotely with a stable internet setup.