Remote Epic Beaker Systems Analyst

Highmark Health; Athens (GA); Remote; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking an Epic Beaker analyst to configure, rollout, and support Epic Beaker applications. You will engage with end-users to understand issues, define requirements, and implement effective solutions.

Your responsibilities include designing, testing, documenting workflows, and maintaining training materials while guiding small to mid-size projects and communicating progress to stakeholders.

Qualifications

• Associates degree required; substitutions allow 2 years of relevant work experience.
• Epic Application Certification within 6 months.
• Preferred: Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience.

Responsibilities

• Plans, designs/builds, tests, implements, and supports Epic software.
• Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience. Supports and maintains environments or applications using domain knowledge. Creates and maintains documentation and training materials regarding the implementation of applications.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Skills

Analysis

Customer Service

Critical Thinking

Communication

Organization

Project Management

Education

Associate degree

2 years of relevant work experience in lieu of an Associate's Degree

Bachelor’s degree in Computer Science, Information Systems, Healthcare or relevant experience

Tools

Epic Beaker

Job description

enGen is seeking an Epic Beaker analyst to configure, rollout, and support Epic Beaker applications. You will engage with end-users to understand issues, define requirements, and implement effective solutions.

Your responsibilities include designing, testing, documenting workflows, and maintaining training materials while guiding small to mid-size projects and communicating progress to stakeholders.