Remote EPIC Application Analyst — Transform Healthcare IT

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); Remote; USD 90,000 - 120,000; Full time

Job summary

Penn Medicine seeks an EPIC Application Analyst at Associate, EPIC, or Senior level to join the Corporate IS team. This role supports implementation, optimization, maintenance and support of Epic System applications, delivering high-quality patient care and operational excellence.

Analysts work within Penn Medicine policies, collaborate with Epic support teams and vendors, and are aligned to the appropriate level based on experience and qualifications. Remote work options are available.

Qualifications

• Minimum education and IT experience aligned to Penn Medicine standards.
• Epic system knowledge and a willingness to obtain/maintain Epic Certification.
• Experience in healthcare IT is preferred.

Responsibilities

• Analyze, troubleshoot, and resolve issues at technical, interface, and application levels.
• Collaborate with Epic support teams, vendors, and other IS teams to address complex issues.
• Communicate problems and potential solutions to team members and administration.
• Ensure full integration of systems and devices using interfacing standards.
• Provide customer service and liaison between operations and Information Services.
• Design, build, install, modify, and test Epic applications to optimize workflows.
• Document user requirements and system scope; maintain configurations and processes.
• Maintain thorough documentation and comply with Penn Medicine guidelines.

Skills

Analytical thinking

Troubleshooting

Communication

Team collaboration

Education

High School Diploma or GED

Associate's degree in IT/related field

Bachelor's degree in Information Technology or related field

Tools

Epic System

Job description

Penn Medicine seeks an EPIC Application Analyst at Associate, EPIC, or Senior level to join the Corporate IS team. This role supports implementation, optimization, maintenance and support of Epic System applications, delivering high-quality patient care and operational excellence.

Analysts work within Penn Medicine policies, collaborate with Epic support teams and vendors, and are aligned to the appropriate level based on experience and qualifications. Remote work options are available.