Epic IT Application Analyst — Remote/Hybrid

UMC Health System

United States

Hybrid

USD 85,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Resilience program

On-Site Professional Counselors (EAP)

Medical, Dental, & Vision Insurance

Retirement Benefits w/Employer Match

PTO & Extended Illness

Discounted Pharmacy Cost

Cash Retention Bonus

Job summary

UMC Health System is seeking an IT Application Analyst or IT Clinical Applications Analyst to support Epic and third-party applications across departments. The role includes design, testing, implementation, and optimization, with collaboration across IT, leadership, and end users to deliver integrated solutions.

The position requires Epic EHR experience, nursing licensure in Texas, and a strong background in healthcare IT.

Qualifications

High School Diploma or GED (Bachelor’s highly recommended)
Minimum of two (2) years recent experience in IT, healthcare, EHR development, and/or implementation
Experience with Epic EHR preferred
Knowledge of industry standard practices in application support function

Responsibilities

Design, build, and test Epic and 3rd party applications for implementation, optimization, and ongoing support.
Perform comprehensive testing for all designated applications, which encompasses documentation of testing progress, reporting, and resolving identified issues.
Responsible for facilitating workflow design and validation in collaboration with end users.
Assess and document workflows for assigned applications by interviewing/shadowing users.
Determine areas for improvement and optimize workflows for existing applications ensuring that the design and build are completed successfully, clearly documented, and integration testing performed while leveraging best practices.
Follow process methodologies, policies and procedures for software support and maintenance to ensure the integrity of electronic data.
Recommend technology solutions that can improve the quality and efficiency of clinical and operational processes.
Reacts quickly and appropriately to situations, such as anticipating needs, making informed decisions, and seizing opportunities.
Responsible for coaching and mentoring junior members of the team.
Completes assigned tasks per defined project scope, timelines, and budgets for implementations and may work on multiple implementations at any given time.
Responsible for updating assigned requests and project tasks, and effectively communicate status updates.
Report risks for projects or requests promptly to the appropriate team members and manager.
Participate in coordinating installation of application changes following change control processes.
Assess incoming incidents and work to resolve issues, or if unable to resolve, elevate appropriately.
Utilize standard departmental process and tools to ensure Service Line Agreement (SLA) compliance.
Participate in on-call coverage responsibilities.
Adjust work hours as necessary to accommodate scheduled/unscheduled downtimes and implementations.
Perform other related duties and responsibilities as required or requested.