Epic Application Analyst - OpTime/Anesthesia (Hybrid)

Penn Medicine, University of Pennsylvania Health System; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Job summary

Penn Medicine in Philadelphia seeks an Epic Application Analyst (Mid, Senior) to support OpTime/Anesthesia and Epic systems. The role offers hybrid schedule and opportunities to influence patient care through technology.

The Application Teams oversee implementation, optimization, maintenance, and support of Epic applications, with emphasis on collaboration across clinical and IS teams to ensure operational excellence and compliance.

Qualifications

• H.S. Diploma/GED and 6+ years of relevant experience working within Healthcare Applications or EMR systems is required.
• Associate's degree and 5+ years of relevant experience working within Healthcare Applications or EMR systems is required.
• Bachelor's degree and 3+ years of relevant experience working within Healthcare Applications or EMR systems is preferred.

Responsibilities

• Performs analysis, troubleshooting, and problem solving of simple and intermediate issues at the technical, interface and application levels.
• Collaborates with Epic technical support teams, vendors, and other IS Application teams as needed to address complex technical issues.
• Communicates problems, issues and potential solutions to team members, clients, and organizational administration.
• Understands integration between various applications and functionality within those applications.
• Serves to assure full integration of systems and devices utilizing interfacing standards and vendor provided utilities.
• Provides customer service and acts as a liaison between the operational departments and Information Services.
• Utilizes expertise to design, build, install, modify, and test application software to support and optimize operational processes.
• Clearly defines and articulates to operational stakeholder’s workflow changes that are offered with software/hardware upgrades and best practice solutions as recommended by the vendor.
• Assists with defining and documenting user requirements and system scope. Reviews and collects information regarding potential system enhancements.
• Maintains thorough documentation of configurations, customizations, and support processes.
• Performs duties in accordance with Penn Medicine and entity values, policies, and procedures
• Other duties as assigned to support the unit, department, entity, and health system organization

Education

H.S. Diploma/GED and 6+ years of relevant experience in Healthcare Applications or EMR

Associate's degree and 5+ years of relevant experience in Healthcare Applications or EMR

Bachelor's degree and 3+ years of relevant experience in Healthcare Applications or EMR

Job description

Penn Medicine in Philadelphia seeks an Epic Application Analyst (Mid, Senior) to support OpTime/Anesthesia and Epic systems. The role offers hybrid schedule and opportunities to influence patient care through technology.

The Application Teams oversee implementation, optimization, maintenance, and support of Epic applications, with emphasis on collaboration across clinical and IS teams to ensure operational excellence and compliance.