Remote Epic Ambulatory Systems Analyst

Highmark Health; Montpelier (VT); Remote; USD 68,000 - 106,000; Full time

Job summary

enGen is seeking an Epic Analyst to configure, roll out, and support the Ambulatory Epic application(s). You will perform business analysis, define requirements, document designs, and guide end-users through solutions.

You will design and test workflows, configure Epic environments, maintain documentation, and contribute to small to mid-size projects while keeping stakeholders updated. Remote-based role with HIPAA compliance awareness.

Qualifications

• Associates degree required; 2 years of relevant work experience may substitute for the degree.
• Bachelor’s degree in Computer Science, Information Systems, Healthcare, or related field preferred.
• Epic Application Certification within 6 months of hire.

Responsibilities

• Plans, designs/builds, tests, implements, and supports the needs of Epic software.
• Analyzes and determines system requirements and specifications. Performs and documents workflow analysis while evaluating user experience.
• Using knowledge of Epic, configures changes within the Epic environments to provide standardized, comprehensive workflows. Corrects issues, conducts routine maintenance, updates systems with new functionality to meet the end user's needs, and implements new technologies. Provides guidance and support to end-users to enhance the use of Epic, and offers solutions to resolve end-user system issues.
• Contributes to and manages small to medium projects independently. Updates stakeholders as appropriate on a timely basis regarding progress on assigned tasks, projects, and issues.
• Conducts problem-solving and root cause analysis to resolve routine to moderately complex problems. Identifies solutions and completes documentation.

Skills

Epic configuration

Customer support

Problem solving

Documentation

Communication

Project management basics

Education

Associates

Bachelor’s degree in CS/IS/Healthcare

Tools

Epic Ambulatory

Job description

enGen is seeking an Epic Analyst to configure, roll out, and support the Ambulatory Epic application(s). You will perform business analysis, define requirements, document designs, and guide end-users through solutions.

You will design and test workflows, configure Epic environments, maintain documentation, and contribute to small to mid-size projects while keeping stakeholders updated. Remote-based role with HIPAA compliance awareness.