Remote Epic Ambulatory Analyst II: EHR Specialist

DCS; Durham (NC); Remote; USD 80,000 - 95,000; Full time

Job summary

DCS seeks an Epic Ambulatory Analyst II for a full-time permanent remote role based in Durham, NC. You will develop, deploy, train, and support the Epic EHR across ambulatory workflows, collaborating with clinicians to optimize patient care.

The role requires Epic Ambulatory Certification, at least three years of related experience, and eligibility to work in the US while residing on the East Coast. You will engage in design sessions, build specs for features, and provide end-user training.

Qualifications

• Epic Ambulatory Certification is required.
• A minimum of three years of related experience; ambulatory/clinical experience preferred.
• Candidates must be legally authorized to work in the US and reside on the East Coast.
• Experience with Epic modules and third-party integrations.

Responsibilities

• Interprets and analyzes systems, data, and information with supervision.
• Provides systems support, including troubleshooting and the configuration and testing of software.
• Ensures security of technology solutions with supervision.
• Participates in planning and providing customer training sessions on system use or revisions.
• Assists in making oral and written presentations to project teams and management.
• Completes simple tasks and portions of larger information system projects with direction.
• Identifies internal resources to build project team efficiency.
• Updates system, operational, and department documentation.
• Recommend areas for process improvement.
• Engage in daily on-call duties to triage production support requests and manage error queues.
• Serve in the daily PRD Core Ops error management rotation during normal business hours.

Skills

Epic Ambulatory Certification

Ambulatory workflow

Clinical experience

User training

On-call support

Education

Bachelor's degree in related clinical or technical field

Tools

EpicCare Ambulatory

Phoenix

Kaleidoscope

Care Everywhere

Haiku/Canto

Nurse Triage

Bones

Rehab

Job description

DCS seeks an Epic Ambulatory Analyst II for a full-time permanent remote role based in Durham, NC. You will develop, deploy, train, and support the Epic EHR across ambulatory workflows, collaborating with clinicians to optimize patient care.

The role requires Epic Ambulatory Certification, at least three years of related experience, and eligibility to work in the US while residing on the East Coast. You will engage in design sessions, build specs for features, and provide end-user training.