Remote Entry-Level Patient Appointment Scheduler

E.N.T. Specialty Partners; Alaska; Remote; USD 35,000 - 48,000; Full time

Job summary

Appointment Scheduler role at E.N.T. Specialty Partners. Remote-based position handling a high volume of inbound and outbound calls to schedule patients accurately and support initial registrations.

Experience with electronic health records, like eClinical Works, is preferred. Strong communication and organizational skills are essential in this fast-paced healthcare setting. Responsibilities include routing calls, maintaining professionalism, and collaborating with clinical staff to ensure

Qualifications

• High School Diploma or equivalent is required.
• Proficiency with electronic health record systems; eClinical Works experience preferred.
• Strong medical terminology understanding and patient-care focus.
• Excellent verbal and written communication skills.

Responsibilities

• Manage high volume inbound and outbound calls while identifying self and clinic name.
• Assist patients and callers by providing direct support or routing calls to the appropriate party.
• Complete initial registration of new patients in accordance with established policies and procedures.
• Maintain professionalism and efficiency in all interactions with patients, staff, and providers.

Skills

Communication skills

Multi-tasking

Phone etiquette

EHR experience

Education

High School Diploma or equivalent

Tools

eClinical Works

Job description

Appointment Scheduler role at E.N.T. Specialty Partners. Remote-based position handling a high volume of inbound and outbound calls to schedule patients accurately and support initial registrations.

Experience with electronic health records, like eClinical Works, is preferred. Strong communication and organizational skills are essential in this fast-paced healthcare setting. Responsibilities include routing calls, maintaining professionalism, and collaborating with clinical staff to ensure