Remote Enterprise Solutions Engineer

Rhombus; Chicago (IL); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Competitive Salary & Equity Options

Flexible Schedule & PTO

Excellent Healthcare Coverage

Generous Family Leave Policy

WFH & Workspace Supplies

Career Growth & Professional Developp.

Job summary

Rhombus is seeking a Sales Engineer to join our Enterprise team. You will be a key technical resource throughout the sales process, supporting product demos, answering technical questions, aiding integrations, and crafting custom solutions for customers.

You’ll collaborate with Sales and Engineering to ensure a seamless pre-sales and onboarding experience in the Enterprise sector, with travel and remote-work options across the U.S.

Qualifications

• Bachelor’s degree in Computer Science, IT, Engineering or related field.
• 3+ years of experience in a technical sales/solutions role or equivalent work experience.
• Passion for technology with interest in hardware and software products.
• Strong communication skills to explain technical concepts to customers and partners.
• Customer-focused mindset with account management and problem-solving abilities.
• Self-motivated, fast learner in a team environment.
• Familiarity with networking fundamentals (TCP/IP, DNS, DHCP) preferred.
• Familiarity with Physical Security products (cameras, access control, IoT) a plus.
• Experience with LLM systems, prompting, and terminology a plus.
• Experience with APIs, Python, and other coding languages is a plus.

Responsibilities

• Serve as the technical point of contact for prospects and customers during the pre-sales process.
• Build and maintain relationships with CTOs, CISOs, and Network Architects.
• Partner with Sales to understand deal progress, tailor solutions, and plan next steps.
• Deliver product demos, lead proofs of concept (POCs), and guide technical evaluations.
• Translate customer requirements into scalable technical solutions.
• Provide feedback to product and engineering based on customer insights and use cases.
• Support design and execution of technical security solutions with project managers and operations teams.
• Prepare detailed project documentation including floor plans, scope of work, and solution overviews.

Skills

Technical sales

Communication

APIs

Python

Networking basics

Education

Bachelor’s degree in Computer Science / IT / Engineering

Job description

Rhombus is seeking a Sales Engineer to join our Enterprise team. You will be a key technical resource throughout the sales process, supporting product demos, answering technical questions, aiding integrations, and crafting custom solutions for customers.

You’ll collaborate with Sales and Engineering to ensure a seamless pre-sales and onboarding experience in the Enterprise sector, with travel and remote-work options across the U.S.