Remote Enterprise AI Solutions Engineer (Pre-Sales)

Cresta; United States; Hybrid; USD 200.000 - 275.000; Vollzeit

Benefits dieser Stelle

Health coverage

Flexible PTO

Parental leave

Retirement plan

Remote budget

Wellness stipend

Onsite meals

Commuter benefits

Zusammenfassung

Cresta is seeking an Enterprise Solutions Engineer in the United States to partner with Enterprise Account Executives, deliver technical insights, and drive ROI for potential customers. You will lead product demos, manage validation activities, and coordinate between sales, customers, and Cresta’s technical teams.

You will apply deep knowledge of Conversational AI, CCaaS, and enterprise SaaS to shape winning proposals, run ROI workshops, and train customers on adoption while collaborating with

Qualifikationen

• 4+ years in customer-facing roles, with 3–5 years in a technical pre-sales capacity supporting large enterprise sales cycles.
• Hands-on expertise with Conversational AI and CCaaS platforms, helping customers modernize contact center operations.
• Strong work ethic, enthusiasm, and thoughtful engagement with clients and internal teams.
• Desire to prepare your presentation (or demo) meticulously, as you always strive for perfection.
• Natural problem-solver; resourceful in leveraging internal teams and cross-functional collaboration to move deals forward.
• Fast learner with a passion for new technology and a talent for simplifying complexity for customers.
• Experienced with Salesforce.com, contact center infrastructure, and enterprise SaaS environments.
• You embody our core Operating Principles.
• 2+ years of AI sales engineering experience.
• Experience in a high-growth startup environment.

Aufgaben

• Qualify new sales opportunities by understanding customer requirements and converting to Cresta technical requirements.
• Partner with Enterprise Account Executives to discover and understand the prospect's situation and the challenges they are experiencing.
• Lead discovery calls with prospective customers and cross-functional teams to build and deliver product demos; solve problems and demonstrate value.
• Provide prospects with insights and learnings from experience helping customers improve contact center and customer experience operations.
• Drive adoption during proofs of value by training managers and users on the Cresta solution.
• Translate prospect use cases into technical solutions and demonstrate the path to ROI.
• Deliver compelling product demos highlighting value propositions to excite prospects about goals.
• Run ROI workshops to translate our solution into a financial business case.

Kenntnisse

Conversational AI

CCaaS platforms

Enterprise SaaS

Pre-sales

Demos

Tools

Salesforce.com

Jobbeschreibung

Cresta is seeking an Enterprise Solutions Engineer in the United States to partner with Enterprise Account Executives, deliver technical insights, and drive ROI for potential customers. You will lead product demos, manage validation activities, and coordinate between sales, customers, and Cresta’s technical teams.

You will apply deep knowledge of Conversational AI, CCaaS, and enterprise SaaS to shape winning proposals, run ROI workshops, and train customers on adoption while collaborating with