Remote Enterprise AEO Strategist — AI Search Growth

Goodie AI; New York (NY); Hybrid; USD 90,000 - 110,000; Full time

Benefits offered by this job

Base Pay + Equity

Hybrid at HQ & Remote Globally

Home Office Stipend

Unlimited PTO

Parental Leave

401(k) Plan with Employer Matching

Mentorship & Career Growth

Access to Resources & Industry Experts

Quarterly Team Trips

Wellness & Mental Health Plans

Free Lunch & Snacks

Job summary

Goodie AI seeks a senior client success professional to own a portfolio of enterprise and scale-up clients from kickoff to renewal. You’ll manage onboarding, build executive sponsorship maps, and drive retention with data-driven insights.

You’ll forecast expansion, lead quarterly business reviews, and translate client needs into actionable product feedback, helping clients maximize visibility across AI search surfaces.

Qualifications

• 4+ years in customer success, account strategy, SEO, content strategy, or search marketing with real client ownership.
• A track record leading multiple client relationships at once, including accounts inherited mid-stream and improved.
• Direct experience in commercial conversations: renewals, ROI pushback, budget scrutiny.
• Fluency in technical and strategic communication about AI crawlers and brand growth.
• Composure in high-stakes conversations and curiosity about how AI systems interpret information.

Responsibilities

• Own the relationship with enterprise and scale-up clients from kickoff through renewal.
• Own onboarding end to end: kickoff, workspace and prompt setup, baseline, stakeholder enablement.
• Build a relationship map on every account and confirm executive sponsorship.
• Own retention outcomes with a weekly read on account health.
• Forecast risk and expansion early and bring context to the account lead.
• Lead quarterly business reviews for enterprise accounts.
• Build AEO strategies that maximize visibility across LLMs and AI surfaces.
• Make concrete technical recommendations (schema, llms.txt, crawlability, entity structure) for clients’ teams.
• Read citation patterns and turn insights into a point of view for clients.
• Present to executives, marketers, and technical teams in diverse settings.
• Turn client insights into product feedback and frameworks.

Skills

Customer success

Account strategy

SEO

Content strategy

Search marketing

Job description

Goodie AI seeks a senior client success professional to own a portfolio of enterprise and scale-up clients from kickoff to renewal. You’ll manage onboarding, build executive sponsorship maps, and drive retention with data-driven insights.

You’ll forecast expansion, lead quarterly business reviews, and translate client needs into actionable product feedback, helping clients maximize visibility across AI search surfaces.