Remote Enrollment Specialist — Family Support

Stride; United States; Remote; USD 12,000 - 22,000; Part time

Benefits offered by this job

Daily Drop — Subscriber Perk

Job summary

Stride, Inc. is hiring an Enrollment Representative, Universal, to join a remote call/contact center team serving families navigating school enrollment processes.

You will handle inbound/outbound calls, explain tuition costs and payment plans, and guide families through the enrollment steps with empathy and professionalism. This contract role requires US residency, focus on customer service quality, and the ability to work across multiple systems while providing progressive updates throughout

Qualifications

• High School Diploma / GED and relevant work experience, OR
• Minimum of 2 years of experience in a similar call center role

Responsibilities

• Handle high volumes of inbound and outbound customer interactions.
• Provide clear guidance on policies, procedures, and documentation for enrollment.
• Support families through enrollment with accuracy and empathy.
• Record call-related data in CRM and maintain documentation.

Skills

Customer service

Phone support

Communication

Remote work

Multitasking

Education

High School Diploma / GED

Tools

Salesforce

Microsoft Office

Job description

Stride, Inc. is hiring an Enrollment Representative, Universal, to join a remote call/contact center team serving families navigating school enrollment processes.

You will handle inbound/outbound calls, explain tuition costs and payment plans, and guide families through the enrollment steps with empathy and professionalism. This contract role requires US residency, focus on customer service quality, and the ability to work across multiple systems while providing progressive updates throughout