Remote Engagement Manager - Food Partnerships

Gleaners Food Bank Of I; Oklahoma; Remote; USD 65.000 - 90.000; Vollzeit

Benefits dieser Stelle

Paid holidays

Volunteer days

401(k) match

On-site gym

Zusammenfassung

Gleaners Food Bank of Indiana invites applications for an Engagement Manager to grow Fresh Connect Central (FCC) by developing and maintaining customer relationships, primarily serving food banks and expanding to other organizations. You will connect client needs to FCC products and collaborate with internal teams to ensure a positive customer experience.

The role emphasizes building partnerships with Feeding America, state associations, and vendors, while delivering excellent service.

Qualifikationen

• Bachelor’s Degree or equivalent experience.
• Advanced knowledge of food distribution.
• CRM systems experience preferable.
• Knowledge of food safety regulations desired.

Aufgaben

• Develop and execute account plans to meet sales and growth goals.
• Engage customers to understand needs and connect them with FCC products.
• Respond to inquiries and provide ongoing account support.
• Research and pursue new business opportunities in the food banking network.
• Collaborate with the Quote Specialist to develop accurate quotes and proposals.
• Present proposals and negotiate within approval guidelines to secure commitments.
• Coordinate with teams to communicate requirements and track progress.
• Visit customer locations to analyze operations and procurement needs.
• Represent FCC at conferences and events to promote offerings.
• Maintain accurate customer records and provide regular forecasts.

Kenntnisse

Relationship-building

Customer service

Presentation

Negotiation

Communication

Ausbildung

Bachelor’s Degree or equivalent experience

CRM experience

Tools

CRM software

Microsoft Excel

Microsoft Word

Outlook

Social media platforms

Jobbeschreibung

Gleaners Food Bank of Indiana invites applications for an Engagement Manager to grow Fresh Connect Central (FCC) by developing and maintaining customer relationships, primarily serving food banks and expanding to other organizations. You will connect client needs to FCC products and collaborate with internal teams to ensure a positive customer experience.

The role emphasizes building partnerships with Feeding America, state associations, and vendors, while delivering excellent service.