Remote Energy Efficiency Program Navigator

CLEAResult; Salem (OR); Remote; USD 49,000 - 66,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation

Sick, personal, parental leave

Volunteer Time

Recognition program

Employee Assistance Program

On-demand training

Job summary

CLEAResult is seeking a Program Specialist to support the energy-efficiency program from intake to completion. You will organize records, coordinate with contractors and community partners, and improve processes across SharePoint and other systems.

The role requires strong attention to detail, excellent writing and communication skills, and the ability to work independently with multiple priorities. This remote position includes travel for quarterly meetings, primarily in Portland.

Qualifications

• Detail-oriented, organized, and able to solve problems under deadlines.
• Strong Microsoft Office skills; Power BI a plus.
• Strong writing and reporting abilities.
• Able to work independently and manage multiple priorities.
• Good written and spoken communication with patient, compassionate etiquette.
• Experience with customer service or program navigation (enrollment/support).
• 2-5 years in nonprofit, residential contracting, community organizing, environmental advocacy, or similar fields.

Responsibilities

• General administration: data entry, meeting prep, and file management.
• Document management: organize participation records and reports across systems.
• Data cleanup: review records for accuracy and standardize filing.
• System support: test features, assist with data QC, create guides.
• Continuous improvement: research program requirements and summarize findings.
• Special projects: support process redesigns and reporting tools.
• Communications: guide participants through enrollment and status updates.
• Coordinate with partners to keep projects moving.

Skills

Attention to detail

Microsoft Office

Power BI

Writing & reporting

Independent work

Communication (phone/email)

Customer service/navigation

Tools

Excel

SharePoint

PowerPoint

Job description

CLEAResult is seeking a Program Specialist to support the energy-efficiency program from intake to completion. You will organize records, coordinate with contractors and community partners, and improve processes across SharePoint and other systems.

The role requires strong attention to detail, excellent writing and communication skills, and the ability to work independently with multiple priorities. This remote position includes travel for quarterly meetings, primarily in Portland.