Remote Employee Relations Advisor: Coaching & Compliance

TD SYNNEX Corporation; Clearwater (FL); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid or remote options

Diversity & inclusion initiatives

Job summary

TD SYNNEX is seeking an Employee Relations Advisor to provide coaching and guidance to managers and employees on handling human capital matters. The Employee Relations Center (ERC) focuses on policy interpretation, investigations, and consistent disciplinary actions.

You will manage inquiries via email and phone, document cases in the ER system, and collaborate with HR leaders to identify trends and develop action plans. Hybrid or remote options are available.

Qualifications

• 3+ years of direct employee relations experience in HR.
• SHRM/HRCI certifications preferred; bilingual in English & Spanish is a plus.
• Extensive knowledge of employment laws and fair practices.

Responsibilities

• Manage incoming requests via email and phone.
• Resolve employee relations concerns promptly and effectively.
• Document cases in the ER case management system.
• Counsel leaders and coworkers to resolve cases consistently and fairly.
• Identify trends and collaborate with HR COEs on action plans.
• Facilitate HR-related training for associates and managers.
• Investigate and document complex complaints, ensuring compliance with relevant laws.
• Prepare comprehensive reports and collaborate with legal counsel on litigation matters.
• Meet with executives to review findings and recommend disciplinary actions.

Skills

Employee relations

Coaching

Employment law

Leave of absence

Confidentiality

Job description

TD SYNNEX is seeking an Employee Relations Advisor to provide coaching and guidance to managers and employees on handling human capital matters. The Employee Relations Center (ERC) focuses on policy interpretation, investigations, and consistent disciplinary actions.

You will manage inquiries via email and phone, document cases in the ER system, and collaborate with HR leaders to identify trends and develop action plans. Hybrid or remote options are available.