Advisor, Employee Relations

TD SYNNEX Corporation; Clearwater (FL); Híbrido; USD 65.000 - 85.000; Tempo integral

Benefícios oferecidos por esta vaga

Hybrid or remote options

Diversity & inclusion initiatives

Resumo da vaga

TD SYNNEX is seeking an Employee Relations Advisor to provide coaching and guidance to managers and employees on handling human capital matters. The Employee Relations Center (ERC) focuses on policy interpretation, investigations, and consistent disciplinary actions.

You will manage inquiries via email and phone, document cases in the ER system, and collaborate with HR leaders to identify trends and develop action plans. Hybrid or remote options are available.

Qualificações

• 3+ years of direct employee relations experience in HR.
• SHRM/HRCI certifications preferred; bilingual in English & Spanish is a plus.
• Extensive knowledge of employment laws and fair practices.

Responsabilidades

• Manage incoming requests via email and phone.
• Resolve employee relations concerns promptly and effectively.
• Document cases in the ER case management system.
• Counsel leaders and coworkers to resolve cases consistently and fairly.
• Identify trends and collaborate with HR COEs on action plans.
• Facilitate HR-related training for associates and managers.
• Investigate and document complex complaints, ensuring compliance with relevant laws.
• Prepare comprehensive reports and collaborate with legal counsel on litigation matters.
• Meet with executives to review findings and recommend disciplinary actions.

Conhecimentos

Employee relations

Coaching

Employment law

Leave of absence

Confidentiality

Descrição da vaga

About the Role

Employee Relations Advisors (ER Advisors) provide coaching and guidance to managers and employees on effectively managing human capital. The Employee Relations Center (ERC) addresses employee relations inquiries, policy interpretation, disciplinary actions, and investigations. ER Advisors ensure consistent disciplinary practices and offer guidance on company policies and applicable laws.

What You'll Do

• Manage incoming requests via email and phone.
• Resolve employee relations concerns promptly and effectively.
• Handle multiple cases of varying complexity, documenting them in the ER case management system.
• Counsel leaders and coworkers to resolve cases consistently and fairly.
• Identify trends and collaborate with HR COEs on action plans.
• Facilitate HR-related training for associates and managers.
• Investigate and document complex complaints, ensuring compliance with relevant laws.
• Prepare comprehensive reports and collaborate with legal counsel on litigation matters.
• Meet with executives to review findings and recommend disciplinary actions.

What We're Looking For

• 3+ years of direct employee relations experience in HR.
• SHRM/HRCI certifications preferred; bilingual in English & Spanish is a plus.
• Extensive knowledge of employment laws and fair practices.
• Strong coaching, conflict resolution, and consulting skills.
• Ability to manage multiple issues concurrently while maintaining confidentiality.
• Experience with leave of absence processes is advantageous.
• Strong organizational, time management, and leadership skills.

Working Conditions

Professional office environment; hybrid or remote options available. Travel less than 10%. #LI-HYBRID At TD SYNNEX, our values guide everything we do: Together, We Own It, We Dare to Go, We Grow and Win, and above all, We Do the Right Thing. These principles shape how we work with each other, our partners, and our communities as we drive innovation and create lasting impact.

What’s In It For You

• Elective Benefits: Our programs are tailored to your country to best accommodate your lifestyle.
• Grow Your Career: Accelerate your path to success (and keep up with the future) with formal programs on leadership and professional development, and many more on-demand courses.
• Elevate Your Personal Well-Being: Boost your financial, physical, and mental well-being through seminars, events, and our global Life Empowerment Assistance Program.
• Diversity, Equity & Inclusion: It’s not just a phrase to us; valuing every voice is how we succeed. Join us in celebrating our global diversity through inclusive education, meaningful peer-to-peer conversations, and equitable growth and development opportunities.
• Make the Most of our Global Organization: Network with other new co-workers within your first 30 days through our onboarding program.
• Connect with Your Community: Participate in internal, peer-led inclusive communities and activities, including business resource groups, local volunteering events, and more environmental and social initiatives.

At TD SYNNEX, we’re proud to be recognized as a great place to work and a leader in the promotion and practice of diversity, equity and inclusion.

You may be exactly the person we’re looking for!

All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, gender identity or expression, sexual orientation, protected veteran status, disability, genetics, age, or any other characteristic protected by law.

As part of our recruitment process, TD SYNNEX uses artificial intelligence (AI), including an AI-supported phone screening, to assist in evaluating candidates. AI tools help inform the recruiting process, but all hiring decisions are made by our Talent Acquisition and hiring teams.

TD SYNNEX is an E-Verify company At TD SYNNEX (NYSE: SNX), we’re proud to share an unwavering passion for bringing compelling technology products, services and solutions to the world.

We’re an innovative partner that helps our customers maximize the value of IT investments, demonstrate business outcomes and unlock growth opportunities.

With diverse backgrounds, expertise and experiences, our co-workers make us who we are.

When we seek to understand one another and recognize the power of the individual, we demonstrate respect and dignity; we learn, evolve and unlock potential to achieve outstanding results for our customers and win together.

This broad perspective is integral to our commitment to diversity, equity and inclusion.

To learn more, visit www.TDSYNNEX.com or follow us on Twitter, LinkedIn, and Facebook