Remote Employee Benefits Account Manager — Client Growth

Insurance Office of America; Mesquite (TX); Hybrid; USD 70,000 - 90,000; Full time

Job summary

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead benefits account management under producer direction. You will manage a book of business, deliver exceptional client service, and guide the account team through renewals, data management, and new business setup.

The ideal candidate has 5+ years of industry experience, active licensing, and strong MS Office skills. This role offers a remote/hybrid schedule with potential on-site collaboration as needed, and a

Qualifications

• 5+ years of industry experience.
• Active licensing required.
• Exceptional customer service and communication skills.
• Strong organizational, delegation, and decision-making skills.
• High accuracy in handling large work volumes.
• Proficiency in MS Office (Outlook, Word, Excel).
• High School Diploma (or equivalent).

Responsibilities

• Manage an assigned book of business and ensure performance requirements are met.
• Deliver outstanding client service and respond quickly to requests.
• Lead the account team and direct daily activities of Account Coordinators.
• Identify and act on sales opportunities to grow IOA business.
• Oversee new business setup, renewals, data management, and client communications.
• Build and improve client relationships and uphold IOA core values.

Skills

Customer service

Communication

Organizational skills

MS Office

Delegation

Decision making

Education

High School Diploma

Tools

MS Office

Job description

Insurance Office of America is seeking an Account Manager – Employee Benefits to lead benefits account management under producer direction. You will manage a book of business, deliver exceptional client service, and guide the account team through renewals, data management, and new business setup.

The ideal candidate has 5+ years of industry experience, active licensing, and strong MS Office skills. This role offers a remote/hybrid schedule with potential on-site collaboration as needed, and a