Remote Email & SMS Retention Specialist for DTC Growth

OpenKrill; United States; Remote; USD 70,000 - 100,000; Full time

Benefits offered by this job

Unlimited PTO

Remote-First Culture

Parental Leave

Growth Opportunities

Job summary

Darkroom is hiring a Retention Specialist to own email and SMS marketing programs for multiple DTC brands. You will craft campaigns, build flows, and collaborate with cross-functional teams to drive retention and revenue.

The role is fully remote, aligned with the EST time zone, and open to candidates in Brazil, Portugal, Spain, Argentina, and Mexico. Strong copywriting and data-driven mindset required.

Qualifications

• 3–5 years of email and SMS marketing, lifecycle marketing, or CRM experience.
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Responsibilities

• Lead execution of email and SMS strategies for a portfolio of DTC/e-commerce clients.

Skills

Email & SMS marketing

Klaviyo expert

Copywriting

Strategy & data-driven

Client-facing

Organized & self-managed

Strong English communication

Tools

Klaviyo

Job description

Darkroom is hiring a Retention Specialist to own email and SMS marketing programs for multiple DTC brands. You will craft campaigns, build flows, and collaborate with cross-functional teams to drive retention and revenue.

The role is fully remote, aligned with the EST time zone, and open to candidates in Brazil, Portugal, Spain, Argentina, and Mexico. Strong copywriting and data-driven mindset required.