Remote-Eligible Strategic Partner Success Manager

ConnectWise; United States; Hybrid; USD 90,000 - 120,000; Full time

Job summary

ConnectWise is seeking a Customer Success professional to drive partner relationships and transformation initiatives across a growing customer base. You will analyze usage data with internal tools to uncover growth opportunities and lead Quarterly Business Reviews to strengthen executive alignment and adoption of best practices.

Ideal candidates bring solid Customer Success fundamentals in a SaaS environment, excellent communication, and strong analytical skills with the ability to guide

Qualifications

• Experience with Customer Success fundamentals and SaaS models.
• Strong communication, analytical skills, and ability to lead executive meetings.

Responsibilities

• Build and nurture leadership-level partner relationships to drive transformation.
• Use internal tools to analyze usage data and identify growth opportunities.
• Lead Quarterly Business Reviews to strengthen alignment and drive adoption.

Skills

Customer Success

SaaS models

Executive meetings

Analytical skills

Communication

Job description

ConnectWise is seeking a Customer Success professional to drive partner relationships and transformation initiatives across a growing customer base. You will analyze usage data with internal tools to uncover growth opportunities and lead Quarterly Business Reviews to strengthen executive alignment and adoption of best practices.

Ideal candidates bring solid Customer Success fundamentals in a SaaS environment, excellent communication, and strong analytical skills with the ability to guide