Remote Partner Success & Growth Manager

OpenKrill; United States; Vor Ort; USD 85.000 - 120.000; Vollzeit

Zusammenfassung

ConnectWise is seeking a Partner Success Manager I to drive alignment at the leadership level of our partners and strengthen relationships that accelerate ROI from ConnectWise investments.

You will work with cross-functional teams to maximize partner adoption and renewal, while monitoring usage data and identifying growth opportunities. Hybrid/remote roles may apply depending on location, with 0-10% travel expected.

Qualifikationen

• Experience in customer success or related role.
• Strong communication, organizational and analytical skills.
• Ability to understand and articulate impact of new technology/processes to partner use cases.

Aufgaben

• Provides support to cross-functional teams with high attention to detail.
• Research, analyze, and document findings using Gong, Gainsight, and Salesforce.
• Builds and nurtures relationships across accounts to solidify the partnership and renewal.
• Conducts Quarterly Business Reviews (QBRs) with partners to assess performance and growth opportunities.

Kenntnisse

Customer Success

Communication

Organizational skills

Analytical skills

SaaS knowledge

Ausbildung

Bachelor’s degree or equivalent

Tools

Gong

Gainsight

Salesforce

Jobbeschreibung

ConnectWise is seeking a Partner Success Manager I to drive alignment at the leadership level of our partners and strengthen relationships that accelerate ROI from ConnectWise investments.

You will work with cross-functional teams to maximize partner adoption and renewal, while monitoring usage data and identifying growth opportunities. Hybrid/remote roles may apply depending on location, with 0-10% travel expected.