Partner Success Manager I (Fully Remote)

ConnectWise; United States; Hybride; USD 90 000 - 120 000; Plein temps

Résumé du poste

ConnectWise is seeking a Customer Success professional to drive partner relationships and transformation initiatives across a growing customer base. You will analyze usage data with internal tools to uncover growth opportunities and lead Quarterly Business Reviews to strengthen executive alignment and adoption of best practices.

Ideal candidates bring solid Customer Success fundamentals in a SaaS environment, excellent communication, and strong analytical skills with the ability to guide

Qualifications

• Experience with Customer Success fundamentals and SaaS models.
• Strong communication, analytical skills, and ability to lead executive meetings.

Responsabilités

• Build and nurture leadership-level partner relationships to drive transformation.
• Use internal tools to analyze usage data and identify growth opportunities.
• Lead Quarterly Business Reviews to strengthen alignment and drive adoption.

Connaissances

Customer Success

SaaS models

Executive meetings

Analytical skills

Communication

Description du poste

• Build and nurture leadership-level partner relationships to drive transformation.
• Use internal tools to analyze usage data and identify growth opportunities.
• Lead Quarterly Business Reviews to strengthen alignment and drive adoption.

What We're Looking For:

• Experience with Customer Success fundamentals and SaaS models.
• Strong communication, analytical skills, and ability to lead executive meetings.

Working Conditions:

• Hybrid/Remote depending on location with minimal travel.

Equal opportunity employer fostering an inclusive culture.

ConnectWise

ConnectWise is a global software company that provides a suite of solutions to help technology solution providers manage their businesses and deliver amazing customer experiences. With over 3,000 colleagues across North America, EMEA, and APAC, the company fosters an inclusive, positive culture where every colleague is valued for their unique contributions.