Remote-Eligible Patient Care Scheduling Specialist I

Midwest Physicians Administrative Services, LLC dba Duly Health and Care; Highland Oaks (GA); Hybrid; USD 25,000 - 28,000; Full time

Benefits offered by this job

Medical, dental, and vision benefits

401(k) match

Tuition reimbursement

Job summary

Midwest Physicians Administrative Services, LLC dba Duly Health and Care is seeking a Care Support Specialist to handle accurate patient scheduling and registration. The role emphasizes confidentiality, HIPAA compliance, and exceptional customer service within a physician-led team.

Full-time position with 40 hours weekly; onsite for 4 weeks in Downers Grove, Illinois, followed by remote eligibility after successful training.

Qualifications

• Proven ability to schedule accurately and verify patient information.
• Strong focus on HIPAA guidelines and patient confidentiality.
• Excellent phone etiquette and professional communication.

Responsibilities

• Schedules patient appointments per guidelines and policies.
• Maintains accurate patient demographics and insurance verification.
• Provides high-quality customer service and supports department projects.

Skills

Attention to detail

Customer service

Communication skills

Multi-tasking

Job description

Midwest Physicians Administrative Services, LLC dba Duly Health and Care is seeking a Care Support Specialist to handle accurate patient scheduling and registration. The role emphasizes confidentiality, HIPAA compliance, and exceptional customer service within a physician-led team.

Full-time position with 40 hours weekly; onsite for 4 weeks in Downers Grove, Illinois, followed by remote eligibility after successful training.