Patient Scheduling & Care Support Specialist

Duly Health and Care; EE. UU.; Híbrido; USD 25.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health benefits

Mental health support

Tuition reimbursement

401(k) match

Volunteer time off

Community impact

Descripción de la vacante

Duly Health and Care is seeking a Care Support Specialist to join a physician-led team focused on scheduling and patient registration. You will ensure accurate appointments, entry of patient demographics, and insurance verification while upholding HIPAA guidelines.

This role offers full-time (40 hours) or part-time (24 hours) options, with onsite training for four weeks in Downers Grove, Illinois and remote eligibility after training. The base pay ranges from $18 to $20 per hour plus incentives.

Formación

• Experience scheduling patient appointments and managing demographic data.
• Proficient in HIPAA guidelines and patient confidentiality.
• Strong communication and professional phone manner.

Responsabilidades

• Schedule patient appointments according to policies and guidelines.
• Enter patient demographics and verify insurance coverage.
• Transfer calls to appropriate departments and assist with inquiries.
• Maintain accurate scheduling records and patient data.

Conocimientos

Customer service

Scheduling expertise

HIPAA compliance

Phone etiquette

Herramientas

Scheduling software

EHR verification

Descripción del empleo

Duly Health and Care is seeking a Care Support Specialist to join a physician-led team focused on scheduling and patient registration. You will ensure accurate appointments, entry of patient demographics, and insurance verification while upholding HIPAA guidelines.

This role offers full-time (40 hours) or part-time (24 hours) options, with onsite training for four weeks in Downers Grove, Illinois and remote eligibility after training. The base pay ranges from $18 to $20 per hour plus incentives.