Remote-Eligible Member Services Specialist

TEKsystems; United States; Hybrid; USD 25,000 - 36,000; Full time

Benefits offered by this job

Medical

Dental & vision

401(k)

Life Insurance (Voluntary)

Disability

HSA

PTO

Job summary

TEKsystems is seeking a Member Service Representative in Jacksonville, FL, with a remote-with-restrictions setup (within 60 miles of Jacksonville). This contract-to-hire role pays $22.25 per hour and follows a 5-day week schedule across Sun–Sat, within 11:30am–12am CST.

Anticipated start date is December 28th, with a hybrid workplace in Jacksonville. The role involves handling member inquiries in a 24/7, schedule-driven contact center, providing product information, processing transactions

Responsibilities

• Respond to inquiries from members in a 24/7 high volume contact center.
• Provide information on products and services with active listening and engagement.
• Perform transactions for savings, checking, loans, credit cards, IRAs and other accounts.
• Advise on additional products and services to fit member needs.

Job description

TEKsystems is seeking a Member Service Representative in Jacksonville, FL, with a remote-with-restrictions setup (within 60 miles of Jacksonville). This contract-to-hire role pays $22.25 per hour and follows a 5-day week schedule across Sun–Sat, within 11:30am–12am CST.

Anticipated start date is December 28th, with a hybrid workplace in Jacksonville. The role involves handling member inquiries in a 24/7, schedule-driven contact center, providing product information, processing transactions