Remote Member Services Representative - Contract to Hire

TEKsystems; North Richland Hills (TX); Ibrido; USD 25.000 - 36.000; Tempo pieno

Vantaggi offerti da questo lavoro

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

Short/Long Term Disability

Health Spending Account (HSA)

Descrizione del lavoro

TEKsystems is seeking a Member Service Representative for a hybrid role based in North Richland Hills, TX. The position requires responding to member inquiries in a 24/7 contact center and performing banking transactions across multiple accounts.

The role supports a remote work setup with a 60‑mile radius of Dallas, TX and a 8‑hour shift within 11:30am–12:00am CST on a Sun–Sat schedule. Anticipated start date is December 28th with a Contract to Hire arrangement.

Mansioni

• Respond to inquiries from members in a 24/7 high-volume contact center.
• Provide information about products and services with active listening and engagement.
• Perform transactions for savings, checking, loans, credit cards, IRAs and other accounts.
• Advise members on additional products and services that may fit their needs.

Descrizione del lavoro

TEKsystems is seeking a Member Service Representative for a hybrid role based in North Richland Hills, TX. The position requires responding to member inquiries in a 24/7 contact center and performing banking transactions across multiple accounts.

The role supports a remote work setup with a 60‑mile radius of Dallas, TX and a 8‑hour shift within 11:30am–12:00am CST on a Sun–Sat schedule. Anticipated start date is December 28th with a Contract to Hire arrangement.