Remote-Eligible Medical Assistant — Patient Care & EHR

Vail Health Hospital; Nashville (TN); Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital is seeking a healthcare professional to assist providers and clinical teams with patient care, record keeping, and administrative duties. The role involves handling patient calls, managing portal messages, processing refills, and maintaining accurate EHR documentation.

Regulatory compliance and a collaborative care approach are essential. Experience with medical terminology, HIPAA, OSHA, and patient administrative duties is preferred.

Qualifications

• Knowledge of medical terminology, HIPAA compliance, and OSHA rules.
• 2 years of experience with patient care and administrative duties preferred.
• Ability to process patient portal and EHR messages.

Responsibilities

• Fields patient phone calls and voicemails promptly and professionally.
• Addresses patient portal and EHR messages in a timely manner.
• Communicates with providers or team members regarding patient questions.
• Processes refill requests per workflow.
• Manages provider’s patient portal messages within the EHR.
• Ensures accurate documentation in the patient’s EHR.

Skills

Medical terminology

HIPAA compliance

OSHA standards

Administrative duties

EHR messaging

Education

MA certifications

Colorado licenses

Tools

EHR systems

Job description

Vail Health Hospital is seeking a healthcare professional to assist providers and clinical teams with patient care, record keeping, and administrative duties. The role involves handling patient calls, managing portal messages, processing refills, and maintaining accurate EHR documentation.

Regulatory compliance and a collaborative care approach are essential. Experience with medical terminology, HIPAA, OSHA, and patient administrative duties is preferred.