Remote Medical Assistant: Patient Care & EHR Admin

Vail Health Hospital; Tallahassee (FL); Remote; USD 32,000 - 43,000; Full time

Benefits offered by this job

Wellbeing reimbursement funds

403(b) contribution eligibility

Job summary

Vail Health Hospital is seeking a clinical assistant to support providers and clinical teams with patient care, records maintenance, and administrative duties that streamline patient management. You will handle patient calls, messages, and refill requests, ensuring timely and accurate documentation in the EHR.

The role requires basic medical terminology knowledge, HIPAA compliance, and OSHA rules understanding, with 2 years of relevant experience preferred.

Qualifications

• Basic knowledge of medical terminology, medical equipment, HIPAA compliance, and OSHA rules and regulations required.
• 2 years of experience with applicable patient care and administrative duties preferred

Responsibilities

• Fields patient phone calls and voicemails promptly and in a professional manner.
• Addresses patient portal and EHR messages through the drop box within an acceptable timeframe.
• Communicates with provider or team regarding patient questions and concerns.
• Receives patient refill requests and processes them based on workflow and qualifying factors.
• Manage provider’s patient portal messages and organize in the EHR.

Skills

HIPAA compliance

Medical terminology

OSHA rules

Patient care

Administrative duties

Education

Certified Medical Assistant (CMA)

Registered Medical Assistant (RMA)

National Certified Medical Assistant (NCMA)

Certified Clinical Medical Assistant (CCMA)

Medical Assistant Certification (MAC)

Nationally Registered Certified Medical Assistant

Colorado EMT license

Colorado Licensed Registered Nurse

Colorado Licensed Practical Nurse

Colorado Certified Nurse Aide license

Job description

Vail Health Hospital is seeking a clinical assistant to support providers and clinical teams with patient care, records maintenance, and administrative duties that streamline patient management. You will handle patient calls, messages, and refill requests, ensuring timely and accurate documentation in the EHR.

The role requires basic medical terminology knowledge, HIPAA compliance, and OSHA rules understanding, with 2 years of relevant experience preferred.