Remote-Eligible Income Maintenance Caseworker

Commonwealth Of Pennsylvania; Chambersburg (Franklin County); Hybrid; USD 53,000 - 81,000; Full time

Benefits offered by this job

Telework eligibility

Free parking

Job summary

Commonwealth Of Pennsylvania is seeking an Income Maintenance Caseworker in Franklin County. You will determine eligibility for programs like Medicaid, SNAP, and cash assistance, interview clients, and document decisions in case records.

After completing the 8-week IMSTP, you will perform duties in an office setting, with potential telework part-time. The role offers civil service stability, full-time hours, and opportunities to support families in need.

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• A bachelor's degree; or any equivalent combination of experience and training.
• Applicants will be considered to have met the educational requirements once they are within 3 months of graduating with a qualifying degree.
• You must meet the PA residency requirement; Franklin County preferred for hiring.

Responsibilities

• Eligibility Review: Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Customer Interviews: Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Policy Application: Interpret and apply state and federal regulations to ensure accurate case decisions.
• Data Entry: Enter information into automated systems and perform manual calculations for case processing.
• Case Documentation: Write clear and thorough case comments to record changes and document decisions.
• Deadline Management: Complete all assigned work within required timeframes and established procedures.

Skills

Interviewing

Data interpretation

Policy interpretation

Education

Bachelor's degree

Job description

Commonwealth Of Pennsylvania is seeking an Income Maintenance Caseworker in Franklin County. You will determine eligibility for programs like Medicaid, SNAP, and cash assistance, interview clients, and document decisions in case records.

After completing the 8-week IMSTP, you will perform duties in an office setting, with potential telework part-time. The role offers civil service stability, full-time hours, and opportunities to support families in need.