Remote-Eligible Income Maintenance Caseworker

Commonwealth of Pennsylvania; Pennsylvania; Hybrid; USD 48,000 - 58,000; Full time

Benefits offered by this job

Telework eligibility

Free parking

Job summary

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Fulton County to support eligibility determinations and guidance for essential assistance programs. After completing IMSTP training, you will perform interviews, analyze cases, and document decisions in a supervisor-supported office environment.

The role emphasizes accuracy, timely processing, and telework eligibility. It offers full-time hours (37.5/wk), a starting salary of $53,008 plus opportunities for growth within

Qualifications

• Four years of experience in interviewing or work requiring the analysis and interpretation of data.
• Bachelor's degree or equivalent combination of experience and training.
• Applicants may meet educational requirements within 3 months of graduating.

Responsibilities

• Evaluate applications and determine eligibility for programs such as financial assistance, Medicaid, SNAP, LIHEAP, Nursing Home Care, and Waivers.
• Conduct phone and in-person interviews to gather information and understand customer circumstances.
• Interpret and apply state and federal regulations to ensure accurate case decisions.
• Enter information into automated systems and perform manual calculations for case processing.
• Write clear and thorough case comments to document changes and decisions.
• Complete all assigned work within required timeframes and procedures.

Skills

Interviewing

Data analysis

Education

Bachelor's degree

Tools

Automated systems

Job description

Commonwealth of Pennsylvania is seeking an Income Maintenance Caseworker in Fulton County to support eligibility determinations and guidance for essential assistance programs. After completing IMSTP training, you will perform interviews, analyze cases, and document decisions in a supervisor-supported office environment.

The role emphasizes accuracy, timely processing, and telework eligibility. It offers full-time hours (37.5/wk), a starting salary of $53,008 plus opportunities for growth within