Remote Eligibility Supervisor, Public Sector (IV-E)

Public Consulting Group; Santa Fe (NM); Remote; USD 60,000 - 75,000; Full time

Job summary

Public Consulting Group LLC in the United States seeks a seasoned Title IV-E Supervisor to lead a compliance-focused team and ensure adherence to federal and state policies. You will supervise staff, review eligibility determinations, and improve processes with data-driven insights.

The role requires 5+ years of supervision experience and strong knowledge of entitlement programs, plus proficiency in Excel and PowerBI. Remote work options are available, with a focus on public sector clients.

Qualifications

• 5+ years of relevant work experience, including supervision of staff.
• Familiarity with relevant federal entitlement programs.

Responsibilities

• Lead team in reviewing and analyzing Title IV-E cases for compliance with state and federal policies and procedures.
• Manage the Title IV-E eligibility team, including direct supervision of individuals and overall leadership of team activities and outcomes.
• Direct supervision of one or more team members including weekly check-ins; providing training, direction, and feedback; and performance management.
• Ensure team’s compliance with federal and state laws, regulations, and policies.
• Monitor performance measurements for team activities to help ensure that team meets all contractual responsibilities
• Use critical thinking and data analysis tools (e.g., Excel, PowerBI) to respond to DCF and PCG management requests.
• Proactively pursue continuous improvement to increase compliance, value, accuracy, and efficiency of the team’s work.
• Develop and maintain a robust quality assurance process for all activities, data and reports developed for DCF and for PCG management.
• Lead client meetings and trainings in a variety of settings.
• Maintain positive working relationship with the clients, colleagues, and team members.
• Collaborate with PCG staff on other teams, fostering an environment of information sharing and mutual support across teams.
• Maintain up-to-date knowledge of federal and state laws, policies, and procedures related to Title IV-E and share findings with DCF.
• Lead/participate in state and federal audits and reviews.
• Maintain and update Standard Operating Procedures and training materials for team functions.

Skills

Prioritization

Organization

Legal knowledge

Communication

Critical thinking

Detail orientation

Teamwork

Initiative

MS Office

Excel proficiency

Education

Bachelor’s degree or higher

Tools

Microsoft Excel

PowerBI

Job description

Public Consulting Group LLC in the United States seeks a seasoned Title IV-E Supervisor to lead a compliance-focused team and ensure adherence to federal and state policies. You will supervise staff, review eligibility determinations, and improve processes with data-driven insights.

The role requires 5+ years of supervision experience and strong knowledge of entitlement programs, plus proficiency in Excel and PowerBI. Remote work options are available, with a focus on public sector clients.