Remote Eligibility Specialist II - Patient Advocate

Savista; Tallahassee (FL); Remote; USD 29,000 - 32,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

HSA and FSA accounts

401(k) with company match

Paid time off

Holidays and volunteer time

LinkedIn Learning access

SOAR development program

Calm Premium subscription

Job summary

Savista is hiring an Eligibility Specialist 2 for a fully remote role serving the Florida market. You will guide patients through Medicaid, Medicare, disability, and charity programs, providing compassionate, patient-centered support and coordinating with hospitals and agencies to secure coverage.

You will conduct screenings, assist with in-home visits, and manage multiple systems while maintaining HIPAA compliance and meeting program deadlines.

Qualifications

• 2+ years of healthcare eligibility or enrollment work.
• Strong English and Spanish communication.
• Ability to navigate multiple software systems.
• Able to work remotely with strong self-management.

Responsibilities

• Serve as patient advocate, conducting screenings to assess eligibility.
• Perform in-home patient visits to support applications.
• Engage patients via phone outreach to complete screenings.
• Guide patients through complex applications for Medicaid, Medicare, Disability, and hospital charity care.
• Manage follow-up on applications across multiple programs.
• Handle high caseload, prioritizing tasks and meeting deadlines (KPIs).
• Collaborate with hospitals, patients and government agencies to secure coverage.
• Assist onboarding and support colleagues, sharing knowledge.
• Explain financial responsibilities with empathy to patients.
• Maintain HIPAA-compliant records and document accurately.

Skills

2+ years healthcare eligibility

Bilingual EN/ES

Software proficiency

Valid driver’s license

Education

High school diploma or GED

Job description

Savista is hiring an Eligibility Specialist 2 for a fully remote role serving the Florida market. You will guide patients through Medicaid, Medicare, disability, and charity programs, providing compassionate, patient-centered support and coordinating with hospitals and agencies to secure coverage.

You will conduct screenings, assist with in-home visits, and manage multiple systems while maintaining HIPAA compliance and meeting program deadlines.