Remote Bilingual Eligibility Advocate II - Medicaid/Medicare

Savista; Lorida (FL); Remote; USD 29,000 - 32,000; Full time

Job summary

Savis­ta is seeking an Eligibility Specialist 2 to help patients access Medicaid, Medicare, disability and charity programs. You’ll conduct screenings, perform in-home visits where needed, and guide families through complex applications while maintaining strict confidentiality.

You’ll work in a remote setting with flexible hours, supporting multiple hospital locations and collaborating with care teams to resolve eligibility efficiently.

Qualifications

• Screen for eligibility for financial assistance programs
• In-home visits and phone outreach to support applications
• Guide through Medicaid, Medicare, disability, and hospital charity programs
• Own follow-up across multiple programs and meet deadlines
• Collaborate with hospitals and agencies to resolve eligibility issues
• Support onboarding and knowledge sharing with colleagues
• Explain benefits and processes with clarity and empathy
• Maintain HIPAA-compliant, confidential records

Responsibilities

• Serve as patient advocate and conduct advanced screenings
• Perform in-home visits to assist with applications
• Engage patients via phone to complete screenings and documents
• Guide patients through complex application processes for public programs
• Independently manage application follow-up and progress
• Prioritize a high caseload and meet KPIs
• Support disability applications and appeals processes
• Collaborate across teams to secure coverage

Skills

Bilingual English/Spanish

2+ years healthcare eligibility

Strong organizational skills

Tech savvy / multiple systems

Explain complex information clearly

Independent work

Travel flexibility

Education

High school diploma or GED

Job description

Savis­ta is seeking an Eligibility Specialist 2 to help patients access Medicaid, Medicare, disability and charity programs. You’ll conduct screenings, perform in-home visits where needed, and guide families through complex applications while maintaining strict confidentiality.

You’ll work in a remote setting with flexible hours, supporting multiple hospital locations and collaborating with care teams to resolve eligibility efficiently.