Remote Electrical Technical Support Specialist

Grainger; Lake Forest (IL); Remote; USD 34.000 - 51.000; Vollzeit

Zusammenfassung

Grainger is hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. In this remote, work-from-home role, you will assist customers by telephone, select the right product, provide post-sales support, and answer product application and troubleshooting questions for a broad Grainger catalog.

You will report to the Manager, TPS Customer Experience. The ideal candidate has 5+ years of hands-on experience with electrical and lighting systems, wiring and controls,

Qualifikationen

• 5+ years of hands-on experience with electrical and lighting systems, wiring, and controls.
• Experience with Industrial Controls and Automation.

Aufgaben

• Assist customers by telephone, selecting the right product and providing post-sales support.
• Answer product application and troubleshooting questions from Grainger's catalog.
• Document conversations and navigate Grainger systems while assisting customers.

Kenntnisse

Electrical and lighting systems, wires

Industrial Controls and Automation

Customer telephone support

Jobbeschreibung

Grainger is hiring a Technical Product Support (TPS) Specialist for our Electrical product support team. In this remote, work-from-home role, you will assist customers by telephone, select the right product, provide post-sales support, and answer product application and troubleshooting questions for a broad Grainger catalog.

You will report to the Manager, TPS Customer Experience. The ideal candidate has 5+ years of hands-on experience with electrical and lighting systems, wiring and controls,