Remote Electrical & Controls Support Specialist

Grainger Businesses; Oregon; Hybrid; USD 34.000 - 51.000; Vollzeit

Benefits dieser Stelle

Health insurance

Paid time off (PTO)

401(k) Retirement Plan

Employee discounts / tuition support

Paid parental leave

Zusammenfassung

Grainger is seeking a Technical Product Support (TPS) Specialist to join the Electrical product support team. This remote role involves assisting customers by phone, selecting the correct Grainger products, and delivering post-sales support across a wide electrical catalog.

Ideal candidates will have 5+ years of relevant experience, familiarity with industrial controls, and strong computer multitasking skills.

Qualifikationen

• Electrical experience required; we will train on lighting systems as needed.
• Experience with Industrial Controls and Automation.
• Proficiency with computers and navigating multiple screens.

Aufgaben

• Provide technical product support by telephone using multiple software programs.
• Identify the right Grainger products and document conversations in the catalog.
• Utilize vendor training to maintain product expertise and assist customers.

Kenntnisse

Electrical systems

Lighting systems

Industrial controls

Automation

Technical support

Tools

Grainger online catalog

CRM software

Jobbeschreibung

Grainger is seeking a Technical Product Support (TPS) Specialist to join the Electrical product support team. This remote role involves assisting customers by phone, selecting the correct Grainger products, and delivering post-sales support across a wide electrical catalog.

Ideal candidates will have 5+ years of relevant experience, familiarity with industrial controls, and strong computer multitasking skills.