Remote Electrical Services Dispatcher & Logistics

Siemens Mobility; San Diego (CA); On-site; USD 41,000 - 70,000; Full time

Job summary

Siemens Mobility is seeking an Electrical Services Coordinator for a remote role where candidates must reside in the Western Time Zone. You will manage field technician scheduling, parts, sub-contractors, and logistics to ensure on-time service delivery and client satisfaction.

The role emphasizes using SAP for work orders, coordinating with multiple internal teams, and optimizing transport while controlling costs. Prior dispatching experience helps you excel in this position.

Qualifications

• High school diploma, GED, or state-provided high school equivalency.
• 3 years of experience in customer service call handling.
• Candidates must reside in the Western Time Zone.
• Legally authorized to work in the United States without company sponsorship.

Responsibilities

• Order and track parts and sub-contractors for maintenance and service
• Utilize the SAP service platform for work order management
• Support projects with logistics for timely material supply and customer satisfaction
• Minimize transport and handling costs in balance with installation efficiency
• Manage internal material requisitioning for efficient transport and installation
• Coordinate with suppliers, procurement, transport, and service providers
• Take corrective actions to ensure materials arrive on schedule
• Document and address complaints or transport damages
• Handle excess material returns to recover project costs
• Assist with tender preparation and supplier evaluation

Skills

Customer service

Communication

Problem solving

Education

High school diploma or GED

Technical degree or Associate's degree

Tools

SAP

Job description

Siemens Mobility is seeking an Electrical Services Coordinator for a remote role where candidates must reside in the Western Time Zone. You will manage field technician scheduling, parts, sub-contractors, and logistics to ensure on-time service delivery and client satisfaction.

The role emphasizes using SAP for work orders, coordinating with multiple internal teams, and optimizing transport while controlling costs. Prior dispatching experience helps you excel in this position.