Remote EHR Applications Support Specialist

Good Samaritan Society; Nebraska; Hybrid; USD 74,501,000 - 118,914,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k) retirement plan

Paid time off

Job summary

Sanford Health, Remote NE, is seeking an Applications Support Analyst to perform routine healthcare information system and application support, resolving incidents and service requests while assisting in training documentation.

You will collaborate with IT teams and vendors, manage change, and communicate effectively. A Bachelor’s degree in IT or related field is required, with one year of experience and IT certification to be obtained within six months of hire.

Qualifications

• Bachelor’s degree in IT, healthcare, business, or related field.
• One year of relevant experience in application support, hardware or interface.
• IT certification must be obtained within six months of hire and within three attempts.

Responsibilities

• Performs routine healthcare information system and application support.
• Resolves incidents and service requests.
• Assists in the creation and maintenance of training documentation.
• Researches, analyzes and makes recommendations for application workflow improvements.
• Creates and analyzes reports created using multiple reporting mechanisms.

Skills

Analytical skills

Verbal and written communication

Time management

Customer service

Education

Bachelor's Degree

Information Technology certification

Tools

Word processing

Spreadsheets

Databases

Presentation software

Job description

Sanford Health, Remote NE, is seeking an Applications Support Analyst to perform routine healthcare information system and application support, resolving incidents and service requests while assisting in training documentation.

You will collaborate with IT teams and vendors, manage change, and communicate effectively. A Bachelor’s degree in IT or related field is required, with one year of experience and IT certification to be obtained within six months of hire.