Remote Healthcare IT Applications Support Analyst

Good Samaritan Society; Wisconsin; Hybrid; USD 34,000 - 56,000; Full time

Job summary

Sanford Health is seeking an Applications Support Analyst to perform routine healthcare information system and application support. The role requires analytical skills to investigate issues, resolve incidents, and assist in creating training materials.

You will work with IT teams and vendors to promote teamwork, manage tasks, and communicate clearly. A Bachelor’s degree is required and IT certification should be obtained within six months, with ongoing development encouraged.

Qualifications

• Bachelor's Degree required.
• One year of relevant experience in application support, hardware or interface preferred.
• IT certification must be obtained within six months of date of hire and within three attempts of certification testing.

Responsibilities

• Perform routine healthcare information system and application support.
• Investigate and elevate support issues using analytical skills and experience.
• Assist in creation and maintenance of training documentation and materials.
• Research, analyze, and recommend workflow improvements; create and analyze reports.
• Promote a team approach and collaborate with other departments and vendors.

Education

Bachelor's Degree

Job description

Sanford Health is seeking an Applications Support Analyst to perform routine healthcare information system and application support. The role requires analytical skills to investigate issues, resolve incidents, and assist in creating training materials.

You will work with IT teams and vendors to promote teamwork, manage tasks, and communicate clearly. A Bachelor’s degree is required and IT certification should be obtained within six months, with ongoing development encouraged.