Remote EHR Applications Specialist

Good Samaritan Society; Minnesota; Hybrid; USD 36,000 - 57,000; Full time

Job summary

Sanford Health is seeking an Applications Support Analyst to provide routine healthcare information system and application support. You will investigate incidents, resolve service requests, and help create training materials.

The role requires a Bachelor's degree in IT or related field, one year of relevant experience, familiarity with ITIL is helpful, and knowledge of eClinical Works preferred. Strong communication and teamwork are essential.

Qualifications

• Bachelor's Degree in IT, Healthcare, Business, or related field preferred.
• One year of relevant experience in application support, hardware or interface.
• IT certification must be obtained within six months of date of hire and within three attempts of certification testing.
• eClinical Works experience highly preferred.

Responsibilities

• Performs routine healthcare information system and application support.
• Investigates and resolves incidents and service requests.
• Creates and maintains training documentation.
• Promotes a team approach and collaborates with vendors.

Skills

Analytical skills

Problem solving

Communication skills

Time management

Education

Bachelor's Degree

Tools

Microsoft Office

ITIL knowledge

Job description

Sanford Health is seeking an Applications Support Analyst to provide routine healthcare information system and application support. You will investigate incidents, resolve service requests, and help create training materials.

The role requires a Bachelor's degree in IT or related field, one year of relevant experience, familiarity with ITIL is helpful, and knowledge of eClinical Works preferred. Strong communication and teamwork are essential.