Remote EHR Application Analyst II for Government Programs

Bazeta; United States; Remote; USD 85.000 - 110.000; Vollzeit

Zusammenfassung

Nordic Global is seeking an EHR Application Analyst II for Government Programs to provide advanced support for clinical and business applications within the Managed Services division. The role requires deep healthcare IT knowledge, strong documentation practices, and vendor relationship management.

Responsibilities include incident management, upgrades, and project participation while maintaining security and disaster recovery alignment.

Qualifikationen

• Bachelor’s degree in Information Technology, Engineering, Healthcare Informatics, Computer Sciences, or a related field (relevant education and/or 8+ years’ industry experience).
• 5 years’ experience in healthcare IT or equivalent IT application analyst position with degree requirement.
• Proven analytical thinking and problem-solving skills.
• Experience in ITIL-aligned incident, request, and change management.

Aufgaben

• Respond to application support requests and incidents within defined SLAs, ensuring high-level customer service and communication.
• Manage application and team documentation through proper document management lifecycles.
• Maintain and expand relationships with software vendors, ensuring application teams receive top-tier support.
• Plan and execute application upgrades, ensuring applications stay patched for security vulnerabilities.
• Achieve necessary certifications and continue professional development.
• Participate in and lead smaller analyst-led projects, taking on basic project management tasks such as scheduling calls, coordinating with team members, tracking follow-ups and communicating project status.
• Gain proficiency in clinically integrated hospital and physician office workflows (both clinical and business).
• Participate in the development and routine maintenance of detailed architecture documentation including system diagrams, and documentation of system dependency maps, integrations, and other critical components as needed to comply with disaster recovery, security, and operational requirements.
• Participate in the entire application lifecycle to include implementations, upgrades, and eventual decommissioning and data archiving.
• Work well independently, requesting help only when needed. Escalate appropriately after completing due diligence/proper investigation.

Kenntnisse

Healthcare IT

ITIL-aligned

Analytical thinking

Communication

Documentation management

Teamwork

Vendor management

Ausbildung

Bachelor's degree in IT/Healthcare Informatics

8+ years’ industry experience

Tools

ITSM tools

Jobbeschreibung

Nordic Global is seeking an EHR Application Analyst II for Government Programs to provide advanced support for clinical and business applications within the Managed Services division. The role requires deep healthcare IT knowledge, strong documentation practices, and vendor relationship management.

Responsibilities include incident management, upgrades, and project participation while maintaining security and disaster recovery alignment.