Remote Education Programs Operations Specialist

Relativity; Seattle (WA); Hybrid; USD 66,000 - 100,000; Full time

Benefits offered by this job

Annual performance bonus

Long-term incentives

Hybrid/Remote flexibility

Job summary

Relativity in Seattle is seeking an Education Programs Specialist to support education program execution and administrative tasks, ensuring smooth delivery of learning experiences while driving automation to improve efficiency. You will handle workspace creation, scheduling, LMS updates, and coordination with Finance and Legal on contracts, while organizing trainings and webinars across internal systems.

The role emphasizes project ownership, process improvements, AI-driven innovations, and

Qualifications

• 1-3 years' experience
• Strong attention to detail, excellent communication, curiosity
• Basic experience with Skilljar and AI tools
• Preferred experience with Salesforce, Skilljar

Responsibilities

• Support workspace creation, scheduling, LMS updates
• Review and manage candidate flagged candidate attempts
• Scrub and answer customer inquiries in a timely fashion related to various education programs
• Executes training and certification contracts, working with Finance and Legal to refine and improve
• Run program logistics and create related SOPs and facilitate upskilling sessions related to scheduling trainings, workshops, webinars across internal systems and process improvement
• Own projects, process improvements, and AI innovations to scale and eliminate manual processes
• Track action items, schedules, and support timelines for team and stakeholders
• Communicate program updates with stakeholders

Skills

Collaboration

Communication

Needs Assessment

Process Improvements

Program Management

Relationship Building

Sales Enablement

Stakeholder Management

Strategic Planning

Training Delivery

Tools

Skilljar

AI tools

Salesforce

Job description

Relativity in Seattle is seeking an Education Programs Specialist to support education program execution and administrative tasks, ensuring smooth delivery of learning experiences while driving automation to improve efficiency. You will handle workspace creation, scheduling, LMS updates, and coordination with Finance and Legal on contracts, while organizing trainings and webinars across internal systems.

The role emphasizes project ownership, process improvements, AI-driven innovations, and