Remote eCommerce Operations Manager: Cross-Dept Growth

Scalejet; United States; Remote; USD 85,000 - 115,000; Full time

Benefits offered by this job

Remote work

Flexible hours

Competitive salary

Growth opportunities

Supportive team

No micromanagement

Job summary

BERLINZO is seeking an experienced eCommerce Operations Manager to join remotely and coordinate the efforts of Supply, Logistics, Marketing, and Development while keeping projects on schedule. The role focuses on aligning activities with strategic objectives and driving growth across the business.

You will use data-driven insights to optimize performance, foster collaboration, and ensure a seamless customer experience.

Qualifications

• Proven experience as an Operations Manager in eCommerce or online retail.
• Strong understanding of eCommerce operations across supply, logistics, marketing, and development.
• Exceptional project management with history of meeting deadlines.
• Experience with task management tools.
• Strong leadership and team coordination abilities.
• Strategic planning and execution experience.
• Excellent problem-solving and analytical skills.
• Outstanding verbal and written communication.
• Upper-Intermediate or Advanced English.

Responsibilities

• Oversee and coordinate the efforts of Supply, Logistics, Marketing, and Development teams.
• Manage operational tasks and track project due dates.
• Align inter-departmental activities with company objectives.
• Foster collaboration and efficiency across operations.
• Contribute to strategic planning and scaling initiatives.
• Use data-driven insights to optimize performance and identify opportunities.
• Ensure a seamless customer experience across touchpoints.
• Coordinate with department leads on escalations.

Skills

Operations management

eCommerce operations

Project management

Leadership

Analytical skills

Communication skills

English proficiency

Tools

Task management tools

Job description

BERLINZO is seeking an experienced eCommerce Operations Manager to join remotely and coordinate the efforts of Supply, Logistics, Marketing, and Development while keeping projects on schedule. The role focuses on aligning activities with strategic objectives and driving growth across the business.

You will use data-driven insights to optimize performance, foster collaboration, and ensure a seamless customer experience.