Remote E‑commerce Operations Leader | Scale Online Growth

Placements24; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Executive bonuses

Remote work flexibility

Health coverage

Job summary

Placements24 is seeking a highly experienced Remote E-commerce Operations Manager to oversee online sales channels and optimize the full e-commerce lifecycle. The role focuses on website performance, order fulfillment, customer service, and inventory management, with the ability to work entirely remotely from the United States.

You will drive efficiency, improve the customer experience, and maximize profitability for the online division while managing remote teams and external partners across

Qualifications

• Extensive experience leading e-commerce operations at scale.
• Strong strategic and analytical skills with a track record of improving efficiency.
• Proven ability to manage remote teams and cross-functional partners.

Responsibilities

• Oversee end-to-end e-commerce operations including website performance, order processing, and logistics.
• Develop strategies to reduce costs and improve customer satisfaction.
• Manage inventory for the online channel ensuring accurate stock and timely replenishment.
• Liaise with third-party logistics providers, carriers, and vendors to optimize performance.
• Analyze data to identify improvement opportunities and implement data-driven solutions.
• Ensure compliance with regulations and uphold high customer service standards.

Skills

E-commerce operations

Remote leadership

Strategic thinking

Tools

OMS

WMS

E-commerce platforms

Job description

Placements24 is seeking a highly experienced Remote E-commerce Operations Manager to oversee online sales channels and optimize the full e-commerce lifecycle. The role focuses on website performance, order fulfillment, customer service, and inventory management, with the ability to work entirely remotely from the United States.

You will drive efficiency, improve the customer experience, and maximize profitability for the online division while managing remote teams and external partners across