Remote ECH Field Engineer — Senior SME

Motorola Solutions; Mississippi; Remote; USD 90,000 - 100,000; Full time

Benefits offered by this job

Incentive Bonus Plans

Medical, Dental, Vision benefits

401K with Company Match

10 Paid Holidays

Generous Paid Time Off Packages

Employee Stock Purchase Plan

Paid Parental & Family Leave

Job summary

Motorola Solutions seeks an experienced ECH Field Engineer for remote deployment across the US and international travel. You will configure, test, and support Emergency Call Handling solutions in hybrid cloud environments, coordinating with customers and partners to deliver reliable public safety services.

Requirements include 5+ years in engineering/technical roles, US work authorization, and relevant cloud and virtualization skills.

Qualifications

• High School diploma or higher in CS/Engineering/IT.
• 5+ years in engineering/technical environment.
• US work authorization; ability to obtain security clearance.
• US citizenship required for government contract.

Responsibilities

• Configure and verify ECH systems (on-site/cloud).
• Perform site verification testing before production cut.
• Troubleshoot connectivity between on-premise and cloud environments.
• Support customers and channel partners during deployment.
• Document changes to cloud tenants and API integrations.
• Ensure timely resolution of installation/quality issues.
• Develop/approve MOPs for cloud migrations and upgrades.
• Maintain SME skills in cloud-native public safety tech.

Skills

3+ years deployment experience

Cloud troubleshooting

SIP interfaces

Active Directory

Public safety deployments

Network security basics

Remote work readiness

Time management

Independent problem solving

Virtualization

Education

Bachelor's degree in CS/Engineering/IT

Tools

RedHat KVM

VMware ESXi

Microsoft Hyper-V

SQL Server

Windows Server

Linux

Cisco IOS

Fortinet FortiGate

SIP interface handling

Job description

Motorola Solutions seeks an experienced ECH Field Engineer for remote deployment across the US and international travel. You will configure, test, and support Emergency Call Handling solutions in hybrid cloud environments, coordinating with customers and partners to deliver reliable public safety services.

Requirements include 5+ years in engineering/technical roles, US work authorization, and relevant cloud and virtualization skills.