Remote E-Referral Specialist - Part Time

Humana, Inc.; United States; Remote; USD 40,000 - 52,000; Part time

Job summary

Humana, Inc. is seeking an E-Referral Specialist for a remote, part-time role. The position reports to the E-Referral Supervisor and focuses on initial referral contact, data collection, compliance, and follow-up to ensure continuity of care.

The role requires monitoring referral systems, handling communications, and maintaining documentation with attention to regulatory guidelines. Travel is occasional, and Florida background screening may apply depending on location.

Qualifications

• High School Diploma or equivalent required.
• Typing 40 wpm or faster.
• Proficiency with Microsoft Office (Word, Excel, Outlook, Teams).
• Ability to analyze data and generate reports.
• Strong communication with all levels of management.

Responsibilities

• Monitor multiple e-referral systems to identify new referrals and manage alerts and notifications.
• Monitor email for requests to pull referrals from all applicable referral systems.
• Perform follow-up and manage all related communication.
• Scan documentation to determine patient eligibility for services (service area, orders, insurance, etc.).
• Monitor status of referrals, follow up throughout the process, and report weekly.

Skills

Typing speed 40 wpm

MS Office

Attention to detail

Communication with management

Time management

Fluent English

Multiscreen workflows

Education

High School Diploma or equivalent

Associates degree

Tools

EPIC systems

eReferral portals

Job description

Humana, Inc. is seeking an E-Referral Specialist for a remote, part-time role. The position reports to the E-Referral Supervisor and focuses on initial referral contact, data collection, compliance, and follow-up to ensure continuity of care.

The role requires monitoring referral systems, handling communications, and maintaining documentation with attention to regulatory guidelines. Travel is occasional, and Florida background screening may apply depending on location.