Remote E-Referral Specialist - Part-Time

Humana, Inc.; Dover (DE); Remote; USD 40.000 - 52.000; Teilzeit

Zusammenfassung

Humana, Inc. is seeking an E-Referral Specialist to manage initial referrals, collect data, ensure compliance, and coordinate with care teams. The role emphasizes accuracy, timely communication, and meticulous documentation across e-referral systems.

The position supports part-time scheduling (29 hours/week), requires fluency in English, and involves remote work with occasional travel to Humana offices for training or meetings as needed.

Qualifikationen

• High School Diploma or equivalent required.
• Type 40 wpm or more.
• Understand basic math to analyze data and generate reports.
• Proficient in Word, Excel, Outlook, Teams.
• Strong communication and organizational skills.
• Able to meet strict timelines and manage multiple screens/systems.

Aufgaben

• Monitor multiple e-referral systems for new referrals and alerts.
• Check email and coordinate referrals from all systems and follow up.
• Screen documentation to determine patient eligibility for services.
• Track referral status and provide weekly status updates.
• Communicate with branch, sales and leadership for updates.
• Maintain ERST log of referrals and decisions.
• Maintain productivity levels per department standards.
• Ensure compliance with policies and procedures.

Kenntnisse

Typing 40 wpm

Basic math

Microsoft Office

Communication

Time management

Attention to detail

Ausbildung

High School Diploma or equivalent

Associates degree

Tools

EPIC systems

eReferral portals

Jobbeschreibung

Humana, Inc. is seeking an E-Referral Specialist to manage initial referrals, collect data, ensure compliance, and coordinate with care teams. The role emphasizes accuracy, timely communication, and meticulous documentation across e-referral systems.

The position supports part-time scheduling (29 hours/week), requires fluency in English, and involves remote work with occasional travel to Humana offices for training or meetings as needed.