Remote Dynamics 365 Business Central Support Consultant

Pearson Carter Limited; United States; Remote; USD 61,000 - 74,000; Full time

Benefits offered by this job

Fully remote working

Career development with Business Centr

Established Microsoft Partner

Job summary

Pearson Carter Limited is recruiting an LS Support Consultant with Dynamics 365 BC or NAV experience for a fully remote role. You will provide day-to-day functional support, diagnose issues, and guide customers through ERP processes, collaborating with technical teams for complex problems.

Prior LS Retail or LS Central knowledge is advantageous. The role emphasizes client interactions, problem resolution and ongoing ERP improvements, with opportunities to develop expertise in Business Central

Qualifications

• Experience supporting Dynamics 365 Business Central or Dynamics NAV.
• Strong ERP understanding and business processes.
• Good analytical and troubleshooting abilities.
• Confident with customers and resolving technical queries.
• Proactive, customer-focused approach to support.

Responsibilities

• Deliver day-to-day functional support across Dynamics 365 BC and NAV.
• Diagnose system errors and investigate user issues.
• Assist with ERP processes including sales, purchasing, inventory and stock control.
• Take ownership of support requests and manage priorities.
• Build relationships and advise on maximizing system use.
• Collaborate with developers and specialists on complex issues.
• Assist testing, upgrades and ERP improvements.
• Keep support records and customer documentation up to date.

Skills

Dynamics 365 BC

Dynamics NAV

ERP knowledge

Analytical skills

Customer communication

Troubleshooting

Tools

LS Retail

LS Central

Microsoft 365

Power Platform

POS systems

Job description

Pearson Carter Limited is recruiting an LS Support Consultant with Dynamics 365 BC or NAV experience for a fully remote role. You will provide day-to-day functional support, diagnose issues, and guide customers through ERP processes, collaborating with technical teams for complex problems.

Prior LS Retail or LS Central knowledge is advantageous. The role emphasizes client interactions, problem resolution and ongoing ERP improvements, with opportunities to develop expertise in Business Central