LS Support Consultant – Dynamics 365 Business Central – £50,000 – Fully Remote

Pearson Carter; United States; Remote; USD 61,000 - 74,000; Full time

Benefits offered by this job

Fully remote working

Career development with Business Centr

Established Microsoft Partner

Job summary

Pearson Carter Limited is recruiting an LS Support Consultant with Dynamics 365 BC or NAV experience for a fully remote role. You will provide day-to-day functional support, diagnose issues, and guide customers through ERP processes, collaborating with technical teams for complex problems.

Prior LS Retail or LS Central knowledge is advantageous. The role emphasizes client interactions, problem resolution and ongoing ERP improvements, with opportunities to develop expertise in Business Central

Qualifications

• Experience supporting Dynamics 365 Business Central or Dynamics NAV.
• Strong ERP understanding and business processes.
• Good analytical and troubleshooting abilities.
• Confident with customers and resolving technical queries.
• Proactive, customer-focused approach to support.

Responsibilities

• Deliver day-to-day functional support across Dynamics 365 BC and NAV.
• Diagnose system errors and investigate user issues.
• Assist with ERP processes including sales, purchasing, inventory and stock control.
• Take ownership of support requests and manage priorities.
• Build relationships and advise on maximizing system use.
• Collaborate with developers and specialists on complex issues.
• Assist testing, upgrades and ERP improvements.
• Keep support records and customer documentation up to date.

Skills

Dynamics 365 BC

Dynamics NAV

ERP knowledge

Analytical skills

Customer communication

Troubleshooting

Tools

LS Retail

LS Central

Microsoft 365

Power Platform

POS systems

Job description

LS Support Consultant – Dynamics 365 Business Central – £50,000 – Fully Remote

Pearson Carter are currently working with an expanding Microsoft Partner who are looking to recruit an LS Support Consultant with experience in Dynamics 365 Business Central or Dynamics NAV.

This is an excellent opportunity for an ERP Support Consultant looking to develop their expertise within Business Central and retail technology. You'll be responsible for supporting customers, resolving functional issues and ensuring their ERP systems continue to operate effectively.

The role will involve working directly with clients and collaborating with internal technical teams to investigate problems and deliver effective solutions. Experience with LS Retail or LS Central would be advantageous, although strong Business Central support experience is the main priority.

Key Responsibilities

• Deliver day-to-day functional support across Dynamics 365 Business Central and Dynamics NAV.

• Diagnose system errors, investigate user issues and identify appropriate solutions.

• Help customers with ERP processes covering sales, purchasing, inventory and stock control.

• Take ownership of support requests, managing priorities and keeping customers updated.

• Build relationships with users and provide advice on getting the most from their systems.

• Work alongside developers and technical specialists when dealing with complex issues.

• Assist with testing, system upgrades and ongoing ERP improvements.

• Keep support records, technical notes and customer documentation up to date.

Candidate Requirements

• Previous experience working with or supporting Dynamics 365 Business Central or Dynamics NAV.

• Good understanding of ERP systems and associated business processes.

• Strong analytical and troubleshooting abilities.

• Confident communicating with customers and resolving technical queries.

• A proactive, customer-focused approach to support.

Desirable Experience

• Knowledge of LS Retail or LS Central.

• Understanding of retail environments, POS systems and stock management.

• Previous experience within an ERP support team or Microsoft Partner.

• Familiarity with Business Central Finance, Purchasing, Warehousing or Supply Chain.

• Exposure to Microsoft 365 or the Power Platform.

Salary & Benefits

• Salary of £50,000.

• Fully remote working.

• Opportunity to gain further experience with Business Central and specialist retail solutions.

• Join an established and growing Microsoft Partner with a varied customer base.