Remote LS Support Consultant - Dynamics 365 BC & LS Retail

Pearson Carter; United States; Remote; USD 59,000 - 73,000; Full time

Benefits offered by this job

Fully remote

Job summary

Pearson Carter is seeking an LS Support Consultant to join a Microsoft Partner, focusing on Dynamics 365 Business Central and Dynamics NAV. This fully remote role offers the chance to work with retail-focused ERP solutions and to own customer support queries from initial diagnosis to resolution.

You will work with finance, sales, purchasing, inventory and warehousing modules, advise users on best practices, and collaborate with developers on complex issues to optimise system performance.

Qualifications

• Experience with Dynamics 365 Business Central or Dynamics NAV.
• Background in ERP support, troubleshooting or functional consultancy.
• Strong knowledge of core ERP business processes.

Responsibilities

• Support customers across Dynamics 365 Business Central and Dynamics NAV.
• Diagnose and resolve functional issues in ERP environments.
• Advise users on system functionality and business processes.
• Handle support tickets through to resolution.
• Support finance, sales, purchasing, inventory and warehousing processes.
• Collaborate with developers to investigate and resolve technical issues.
• Build customer relationships and provide ongoing system guidance.

Skills

Dynamics 365 Business Central

ERP support

Customer support

Communication skills

Tools

LS Retail

LS Central

Job description

Pearson Carter is seeking an LS Support Consultant to join a Microsoft Partner, focusing on Dynamics 365 Business Central and Dynamics NAV. This fully remote role offers the chance to work with retail-focused ERP solutions and to own customer support queries from initial diagnosis to resolution.

You will work with finance, sales, purchasing, inventory and warehousing modules, advise users on best practices, and collaborate with developers on complex issues to optimise system performance.