LS Support Consultant – Dynamics 365 Business Central Fully Remote £50,000

Pearson Carter; United States; Remote; USD 59,000 - 73,000; Full time

Benefits offered by this job

Fully remote

Job summary

Pearson Carter is seeking an LS Support Consultant to join a Microsoft Partner, focusing on Dynamics 365 Business Central and Dynamics NAV. This fully remote role offers the chance to work with retail-focused ERP solutions and to own customer support queries from initial diagnosis to resolution.

You will work with finance, sales, purchasing, inventory and warehousing modules, advise users on best practices, and collaborate with developers on complex issues to optimise system performance.

Qualifications

• Experience with Dynamics 365 Business Central or Dynamics NAV.
• Background in ERP support, troubleshooting or functional consultancy.
• Strong knowledge of core ERP business processes.

Responsibilities

• Support customers across Dynamics 365 Business Central and Dynamics NAV.
• Diagnose and resolve functional issues in ERP environments.
• Advise users on system functionality and business processes.
• Handle support tickets through to resolution.
• Support finance, sales, purchasing, inventory and warehousing processes.
• Collaborate with developers to investigate and resolve technical issues.
• Build customer relationships and provide ongoing system guidance.

Skills

Dynamics 365 Business Central

ERP support

Customer support

Communication skills

Tools

LS Retail

LS Central

Job description

LS Support Consultant – Dynamics 365 Business Central

Fully Remote £50,000

Pearson Carter are working with an established Microsoft Partner who are looking to bring an experienced LS Support Consultant into their growing team.

This is a fully remote position offering up to £50,000, ideal for someone with a background in Business Central or Dynamics NAV support who wants to build on their experience within retail-focused ERP solutions.

You'll take ownership of customer support queries, helping businesses resolve functional issues, improve system performance and get the best out of their ERP systems. You'll also work alongside internal technical teams when dealing with more complex issues.

What You'll Be Doing

• Supporting customers across Dynamics 365 Business Central and Dynamics NAV.
• Diagnosing and resolving functional issues across ERP environments.
• Advising users on system functionality and business processes.
• Handling support tickets and managing customer queries through to resolution.
• Supporting areas including finance, sales, purchasing, inventory and warehousing.
• Working with developers to investigate and resolve technical issues.
• Building customer relationships and providing ongoing system guidance.

What We're Looking For

• Previous experience with Dynamics 365 Business Central or Dynamics NAV.
• A background in ERP support, troubleshooting or functional consultancy.
• Good understanding of core ERP business processes.
• Strong communication skills and a customer-focused approach.

Experience with LS Retail or LS Central would be a major advantage, particularly knowledge of retail operations, POS systems and stock management. However, candidates with solid Business Central support experience will also be considered.

The Package

• Salary up to £50,000
• Fully remote working.
• Opportunity to specialise further in LS Retail and Business Central.
• Join an expanding Microsoft Partner with an established customer base.