Remote LS Retail & Dynamics 365 Support Consultant

Pearson Carter Limited; United States; Remote; USD 60,000 - 73,000; Full time

Benefits offered by this job

Fully remote working

Growing Dynamics Partner

Career development

Job summary

Pearson Carter Limited is seeking an LS Central Support Consultant to join a growing Dynamics partner. The role focuses on supporting Retail ERP environments, resolving ERP issues, and delivering strong customer service across Dynamics 365 BC/NAV and LS Central.

You will work remotely with UK customers, handle incidents end-to-end and contribute to system enhancements while building lasting relationships with clients.

Qualifications

• Experience with Microsoft Dynamics 365 Business Central or NAV.
• Practical knowledge of LS Central, LS Retail or comparable retail platforms.
• Understanding of retail processes including POS, inventory, stock management and purchasing.

Responsibilities

• Taking ownership of customer support requests across Dynamics 365 Business Central and LS Central.
• Resolving functional issues involving retail operations, POS and back-office processes.
• Supporting customers with stock control, inventory movements, purchasing and sales transactions.
• Identifying causes of system problems and recommending practical solutions.
• Managing incoming incidents through to resolution while communicating with customers.

Skills

Dynamics 365 BC

LS Central/LS Retail

Retail processes

ERP issues

Customer communication

Analytical skills

Tools

LS Central

Dynamics 365 BC

Dynamics NAV

Job description

Pearson Carter Limited is seeking an LS Central Support Consultant to join a growing Dynamics partner. The role focuses on supporting Retail ERP environments, resolving ERP issues, and delivering strong customer service across Dynamics 365 BC/NAV and LS Central.

You will work remotely with UK customers, handle incidents end-to-end and contribute to system enhancements while building lasting relationships with clients.